aspire 7720 webcam issue now that I have upgraded to windows 10

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quovadisuk
quovadisuk Member Posts: 22 New User
edited March 2023 in 2017 Archives

Hi all , done the upgrade and all is Ok but no webcam ? device manager says its there , I have de-installed and re-installed , restarted , tried again , tried to install new driver and it says I have the right one , I have ensured the camera IS switched on , so all the basics checked but no web cam still ? If I open up skype everything works except webcam it goes yo open but just spins yet its all correct ? any ideas folks ? 

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  • JackE
    JackE ACE Posts: 44,631 Trailblazer
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    >>>device manager says its there , I have de-installed and re-installed , restarted , tried again>>>

     

    Does this mean you uninstalled the device, then exited device mgr and then cold booted? Jack E/NJ

    Jack E/NJ

  • quovadisuk
    quovadisuk Member Posts: 22 New User
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    yes , that is correct 

  • JackE
    JackE ACE Posts: 44,631 Trailblazer
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    OK. Since Device Mgr doesn't show any issues, which Skype version are you trying to use? Jack E/NJ

    Jack E/NJ