acer aspire v5--561p-5856 wont boot unless i swap ram slots

bill6
bill6 Member Posts: 4 New User
edited March 2023 in 2017 Archives

laptop wont boot, i can switch the ram slots and then it will boot and reset, but once i shut it down it will not boot.

I updated bios, formated hard drive , installed windows 10, swaped out ram modules with different ram, did mem test,. tried one module at a time., batt thing i did first.

seems like something refreshes when I swap ram slots and allows it to boot.

I have two of these laptops if that helps.   any thoughts?

 

 

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    >>>laptop wont boot>>>

     

    Does it even get to the ACER logo screen on a cold boot? Jack E/NJ

    Jack E/NJ

  • bill6
    bill6 Member Posts: 4 New User

    no , hard drive light flickers 3 times, screen stays black

  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    Seems intermittant. Have you tried to HDMI out to a TV? Jack E/NJ

    Jack E/NJ

  • bill6
    bill6 Member Posts: 4 New User

    I can get it to work if i pull out ram and reinsert them in a different slot from which i pulled them. then it cold boots just fine. if i shut it down and try cold boot again i just get black screen.

  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    Does it show the same symptoms if you HDMI out to an external TV screen? Jack E/NJ

    Jack E/NJ