acer aspire 7560 white screen on startup

caroleparker
caroleparker Member Posts: 3 New User
edited March 2023 in 2014 Archives

i have an acer aspire 7560 that shows a white screen when i try to boot up. can anyone help me fix this problem?

Answers

  • Hi,

    1. When Do you get white screen after the Acer logo or before,.
    2. Remove the battery, Power dord & Hold the Power buttomm down for about 30~,. check if that helps.
  • caroleparker
    caroleparker Member Posts: 3 New User

    thanks for your reply.

     

    1. don't see the acer logo at all. goes right to white screen.

     

    2. have tried that. more than a few times.

  • laurent_14
    laurent_14 ACE Posts: 10,016 Trailblazer

    Hello Carole,

     

    Have you tried to connect your laptop to an external monitor or LCD TV (refresh rate: 60Hz) in using VGA or HDMI laptop?

     

    Note:

    Press [Fn]+[F5] --> Switches display output between the display screen, external monitor (if connected) and both.

    France
  • caroleparker
    caroleparker Member Posts: 3 New User

    tried to to that, without sucess. have a computer tech on the way over to look at it. will keep the group posted. thanks for your help ....