Wifi disconnect on VN7-571G

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Sarky
Sarky Member Posts: 3 New User

Hi,

 

On my VN7-571G-599B, i have a problem with the wifi.

 

With Nvidia card (GTX 850M):

 

In 1920*1080, when i launch a game in full screen, my wifi disconnect (on all games).

In 1600*900, when i launch a game in full screen, my wifi still connects but crash 2-3 minutes after.

When i launch a game in windowed mode, my wifi still connect.

 

With Intel card:

 

No problem !

 

My drivers are up to date (Nvidia and Atheros Wifi). Avast and Windows firewall are disable for the test.

 

The wifi card is Atheros AR5BWB222.

 

Do you have any solution ?

 

Thanks !

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    If your Wifi works good for everything  except the Nvidia card, the card is either having driver conflict with Wifi or there is a radio frequency conflict. Try changing the channel on your router and see if it helps. 

  • Sarky
    Sarky Member Posts: 3 New User
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    Same thing with an other wifi channel.

    It's a new notebook and no problem with the previous.

  • brummyfan2
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    This is a known problem in these models, the positioning of Antenna causes and only work around worked for some is replacing WiFi card with Intel 6200 or 6205, but wait for other users' experience before doing anything as I don't have this laptop and take my suggetion with a pinch of salt.

  • Sarky
    Sarky Member Posts: 3 New User
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    Oh, ok. Thank you for keeping me informed if Acer change wifi or give a solution.