Unable to reset your PC.A required drive is missing. (Aspire One 756)
Someone who used my laptopy mistakenly click to upgrade windows to 8.1.After upgrade when I deleted one software everything turns to black and only thing that i could saw was arrow.Now it's the same,I only see the arrow on black desktop,even in safe mode.So I want to reset my windows but that is not going either.This is what I get while trying to reset...Unable to reset your PC.A required drive is missing.
(Aspire One 756)
Answers
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are you trying to reset using ALT+F10 at boot?
if not, try it, this will start Acer erecovery and reinstall the OS from scratch.
I'm not an Acer employee.0 -
yes i'm doing that and "UNABLE TO RESET YOUR PC..." is the message I get.0
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boot normally, once in black desktop with pointer, press left CTRL+shift+Esc keys (or left CTRL+Alt+Del keys, then select task manager), this will open the task manager, then click on File, run new task and type explorer.exe
see if this will turn on your desktop.
if not on run new task, type devmgmt.msc , this will boot up the device manager, click on display adapters, right click on your display adapater and choose uninstall.
then try to boot normally.
I'm not an Acer employee.0 -
nothing shows up,now screen is black and there is no arrow anymore
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ALT+TAB?
if you press F2 at boot, can you enter BIOS?
I'm not an Acer employee.0 -
Alt + Tab also don't work.
I can enter to the BIOS.
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Can you download Hiren's boot cd and burn the iso file inside the zip to a cd or USB pen, boot from that selecting linux parted magic, then run partition editor and take a screenshot of that and post it here.
I'm not an Acer employee.0 -
I solved this I guess,BIOS boot order was the problem.
Laptop is now resetting...
I will report on outcome.
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Ok, waiting for report.
I'm not an Acer employee.0 -
Resetting went without problem.
Thank you for helping!
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You welcome.
I'm not an Acer employee.0
