Unable to access support site and buy extended warranty

patricklondon
patricklondon Member Posts: 6 New User
edited March 2023 in 2014 Archives

Hello,

 

I purchased my laptop last year on the 26th of december 2013. I am aware that today my 1 year warranty runs out. I wanted to contact support and buy an extended warranty today, but whenever I try to access the following URLs:

 

http://www.acer.co.uk/ac/en/GB/content/service-contact

http://www.acer.com/worldwide/support/#_ga=1.248495759.98361199.1417442368

http://www.acer.co.uk/ac/en/GB/content/contacts

 

or any acer support address I can find online, I get a "This web page is not available" message popup. How can I buy an extended warranty if your site does not work? I will try and access live chat on Monday, but obviously this will be after my 1 year warranty is out of date, and I think you have to buy an extended warranty during the first year.

 

Its a bit ridiculous that acer.com and acer.co.uk are completely offline when I want to buy an extended warranty! 

Answers