Trouble with restarting my laptop/wanting to restore to factory

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fbg83
fbg83 Member Posts: 3 New User
edited March 2023 in 2014 Archives

My laptop is no longer on warrenty, and of course is acting up. I was never able to make a copy of my program to restore the laptop to factory settings (sorry, I'm not good with computer lingo), and now, I'm having issues wth restarting my laptop. It just took me over 2 hours, and I have no idea why. I want to set it back to it's factory settings and see if that will help...

Any ideas why it's taking forever to restart it?

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