S7-392 blank screen on boot

playdefense
playdefense Member Posts: 2 New User
edited March 2023 in 2017 Archives

I have an older S7-392 - I had this problem for about a year, but haven't had a chance to deal with it as I've been busy at work and have a Macbook that I use there.

 

I'm trying to bring it back to life, but whenever I start it up, it just remains blank. Blue power light comes on, but no Acer logo, nothing. Tried connecting to an HDMI monitor, but to no avail.

 

There were posts elsewhere about updating BIOS. Mine originally came with 2.07. I see 2.12 as the latest, but there's no way for me to flash it as I don't get any screen. Trying to use Fn-Esc, or Fn-F2 with the extracted .exe (.fn files, etc.) didn't seem to do anything.

 

Any ideas of what's going on here? I haven't opened it up yet, but one of the possibilities from other posts is a blown capacitor maybe? 

 

Any thoughts are appreciated. 

Answers