My acer ASPIRE 5733z laptop, is not showing DVD Drive in My Computer.

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souvick10
souvick10 Member Posts: 4 New User
edited March 2023 in 2014 Archives

My acer ASPIRE 5733z laptop is not showing DVD Drive in My Computer. I have tried with registry key settings, but no positive result. Even the Drive is not showing in Device Manager! Any help?? I have windows 7 64 bit OS.

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    First of all, can you check on BIOS if the DVD drive is listed?

    press F2  at boot and check it.

    I'm not an Acer employee.
  • souvick10
    souvick10 Member Posts: 4 New User
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    After entering by F2 in boot, then what should I do? I mean how can I find that in boot? Please guide me.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    On the BIOS main page, check if under ATAPI or SATA devices, the DVD is listed.
    I'm not an Acer employee.
  • souvick10
    souvick10 Member Posts: 4 New User
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    No on the BIOS main page there is no DVD in the list!

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    No DVD in BIOS means that DVD is not working, probably and hardware issue.

    I'm not an Acer employee.
  • souvick10
    souvick10 Member Posts: 4 New User
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    What do you suspect ? My DVD, when I open the tray or enter it, blinks with its yellow LED as it does normally.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    That doesn't mean that's working.

     

    if the DVD is not listed on BIOS, this means "no connection" or "no data" sent to motherboard, so windows can't see your DVD.

     

    i can only suggest you to try a load default settings on BIOS.

     

    Press F2 at BOOT, go to EXIT tab, choose load default or load optimal settings, confirm, then Exit and save settings and check if DVD is recognised.

     

    if not....DVD drive is broken or there's a bad connection to the motherboard, you can try to take off the DVD drive and re-insert it; there's one screw to unscrew and then you can take off the DVD.

    I'm not an Acer employee.