My V3-572 is not turning on fully, the blue light comes on but not the screen. HELP!!!

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MissDee
MissDee Member Posts: 2 New User

Hi everyone,

 

Just bought this laptop. When I press the power button, the blue light comes on but not the screen. I'm able to charge my phone but that's it. I have to turn the laptop on and off several times before the screen comes on.

 

Can someone please help?

 

Thank you

MissDee

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    You should return it for exchange or refund.No sense starting with a new laptop that's not right.

  • MissDee
    MissDee Member Posts: 2 New User
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    That's what I was afraid of Smiley Sad