My E5-572G-58KY laptop's built in microphone is not working

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kovacsati7
kovacsati7 Member Posts: 2 New User

I installed and reinstalled the latest drivers from the official Acer page, but the microphone is still not working.

I've put the level up to 100 in Sound options, but the microphone was still not working properly.

I tested it with different softwares (like skype), but the results were the same: The noise was pretty loud, and I was barely able to hear my voice in the recording. 

I use Windows 8.1 x64.

This is a software or a hardware problem?

And if it's a software problem, how can I solve it?

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