Help Please Acer V3-551g

Regalado_xD
Regalado_xD Member Posts: 3 New User
edited March 2023 in 2014 Archives

Hello

I have an acer v3-551g still guarantee about a year ..

Broke the hard drive and bought another with greater capacity and installed windows 8 microsoft original 30 days to activate .. However before the disc damage I had done full backup through the eRecovery, and now I can not restore this new disc .. What can I do to restore full backup (including all software acer)?

I've tried using the alt f10 but does not open the eRecovery .

I can not even through the windows 8 install recovery software to restore the backup ..

Thank you

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ALT+F10 works only with original HDD, since the erecovery is stored in an hidden partition.

     

    i don't know if your erecovery backup is a bootable disk, but have you try to boot on DVD instead of HDD?

     

    press F12 at boot and select DVD as bootable device.

    I'm not an Acer employee.