E1-572G wont turn off completely

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Asdren
Asdren Member Posts: 5 New User

Hello all,
I got an E1-572G Acer Laptop and I'm having a problem with it.
When I press SHUT DOWN the screen goes black but the power led is on.. and I can't turn it ON because I have to press the POWER BUTTON for about 5 seconds then all the led-s turn off and then I can start it.
I searched on Google, made a few changes in settings (FAST STARTUP, etc) but I'm having still the same problem.
I have this problem about 2 weeks, and I'm really nervous about it.

I would be glad if someone could help me !
Thank you,

Asdren

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Have you checked Power Options/Choose what the Power Buttons Do?

  • sathya0403
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    Hi,

    Get to Device manager, Under system devices, check if you find ACPI Power Switch, if yes, uninstall the same & restart the unit. Cheers.
  • Asdren
    Asdren Member Posts: 5 New User
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  • Asdren
    Asdren Member Posts: 5 New User
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    Thank you for your answer sir but I didn't find any ACPI POWER SWITCH there..
    take a look..

    1.PNG

     

    tried to uninstall that ACPI Power Button and Sleep Button but im always getting the same problem. The laptop still have power led and if i want to turn it on I need to unplug the power adapter then I can turn it on