Clean Install Vista Home Premium with SP2 on my Acer Aspire 7520...Windows Update doesn't work?
Hi
I have just performed a clean install of Windows Vista Home Premium with Sp2 included. I have no problems activating my product key or validating through IE 9 either. Only issue is Windows Update not working. The only update I get is the latest Windows Update Agent for Vista which I have installed. Windows update stays on 'Checking for Updates...'. I get no error messages. I have left it for over 3hrs checking for updates with no joy.
I have contacted Microsoft and spent the last 4 days with a Level 2 Technician. He tried the Intel driver fix, Tweaking/Resetting/Repairing permissions etc using tweaking.com_windows_aio_setup.exe and also got me to do an upgrade install with no joy.
He told me my options are to contact Acer for Recovery Discs or purchase Windows 7. I do not wish to purchase recovery discs or windows 7. I have wiped the drive (PQService gone) and just want a clean install.
Can anyone offer some help/advice on how to fix this issue.
Any help would be much appreciated.
Thankyou
Best Answer
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The SUR tool, for me, works a lot faster than 4 hrs. I just ran it last night on a factory restore of Windows 7 and it finished within an hour. It's your call.
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Answers
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Download and run the System Update readiness tool and run it.
It will take a while and you might think it froze, but let it go.
After a while it will find a update, install it and it will run some more and find another update.
When you install that it should be done.
Reboot and run Windows Update.
https://www.microsoft.com/en-us/download/details.aspx?id=1540
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Thanks for your response philetus.
After reading another post somewhere (i can't remember where), someone else had the same problem and was advised to leave it overnight checking for updates. I left if for over 6hrs and after checking the WindowsUpdate.log, the updates appeared after 4 hrs 15 mins.
I haven't installed them yet as after 4 days with Microsoft Tech installing 'this and everything else', I thought I would do another clean install. I'm not sure whether to run the System Update readiness tool first or just repeat leaving the laptop on for over 4 hrs.
What do you think? Does it matter?
Thanks again.
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If you're going to do a clean install, you will have to run the tool again anyway.
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I didn't actually run the System Update Readiness Tool. It detected the updates after 4 hrs 15 mins. without it. (This was before reading your response to try the SUR Tool.) As I am going to do another clean install, I was just wondering if I should run the SUR Tool first or just leave the laptop searching for the 4 hrs 15 mins.
What do you think? Does it matter?
Just wanted a second opinion before clean install for the 4th time.
Thanks.
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The SUR tool, for me, works a lot faster than 4 hrs. I just ran it last night on a factory restore of Windows 7 and it finished within an hour. It's your call.
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Thanks for the advice, philetus.
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