I purchased the factory "Recovery" CDs. The problem is they will not recover the system.
Also on a 2nd HD I find that the Acer program eRecovery will no longer run.
This appears that Acer sels computers and doesn't provide the software needed to do basic recovery actions we could do under W-95
Acer will also sell you a "Recovery" CD sets that do not actually allow you to recover your system so you have a functioning PC.
Finally their software appears suseptable to corruption and of course there is no way to fix the special software Acer "provided" with the PC in the first place.
Since Acer has "washed their hands" of providing any help with fixing their PC or software can anyone send me a copu of erecovery for an Extensa 4420? V2.5.4015 is what I show in my corrupt file.