BtvStack.exe - System Error

zubairafzal
zubairafzal Member Posts: 1 New User

I have Aspire 5750G with windows server 2012 r2 installed as standalone OS. It comes with bthprops.cpl missing error when reboots. I once forced shut down the machine and I think this error is coming ever since. Here is a snapshot of the errror.

 

Screenshot 2016-05-03 10.42.52.png

 

I find BtvStack.exe at C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite but it does not execute (as it happens). I read somewhere that it is a bluetooth error (blah blah) but i cannot find any bluetooth icon in tray or in device manager where we see drivers for many hardware.

 

I have run sfc /scannow command and microsoft windows malacious software removal tool but nothing good. 

Registry Editor is showing the following situation.

 

Screenshot 2016-05-03 10.55.18.png

 

Please help.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Attempt 1

    "Go to a Windows 7 computer.

    Go to C:\Windows\System32

    Copy all the BlueTooth files which begin with BT so bt*.* to a USB drive.

    Copy all the file from the USB drive to C:\Windows\System32 on your Server 2008 computer.

    If you are copying a file that already exist, click DO NOT COPY.

    Log off the computer and log back on.

    The error message should no longer appear."