Aspire keyboard malfunction

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sargew
sargew Member Posts: 2 New User
in 2015 Archives

I seem to be the lasest victim of the Acer keyboard malfunction. It is on an Acer V3- 7314634.  Some of the keys will  malfunction, either by double striking the key pressed, and the one next to it, or not working at all.  The laptop 2 years old, so it is out of warranty.  I  can't even find a resource to identify what may be causing the problem, software or hardware.  The SNID of the laptop is [edited to comply with guidelines].

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  • laurent_14
    laurent_14 ACE Posts: 10,093 Trailblazer
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    Hello,

     

    I suppose you own an Aspire V3-731-4634.

    1. Have you cleaned the keyboard with a spray duster (compressed air)?
    2. Does an USB external keyboard work?

    In all cases, I give you the part numbers of your keyboard if you want to replace it:

    Spoiler
    KB.I170A.410KEYBOARD.GF7T.103KS.US.INT.BLK
    NK.I1713.066KEYBD.US-INT.103KS BLK
    NK.I171S.00WKEYBD.103K.BLACK.US-INT.WIN8
    France
  • sargew
    sargew Member Posts: 2 New User
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    Thanks for the reply. Yes, the keyboard has been throughly cleaned. We are currently using it with a wireless keyboard.  Some of the keys are intermittent with their double strike. Currently it is the left shift key and the #1 key.  Are the three different part# because of different colors?  

  • laurent_14
    laurent_14 ACE Posts: 10,093 Trailblazer
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    Hello,

     

    Are the three different part# because of different colors?

    No that's only different manufacturers and "an evolution of parts" relative to other models.

    I confirm the three keyboards are for your laptop Aspire V3-731-4634.

    When you'll disassemble the keyboard, you'll find the part number under the bar code on the other side.

    France

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