Aspire e1-530 erratic touchpad problem (Windows 8.1)

SHYAMGPV
SHYAMGPV Member Posts: 2 New User

Hi, I have an Aspire e1-530 laptop which I upgraded to windows 8.1. After updation the touchpad is malfunctioning for 10-15 minutes after startup. Right after the system boots up areas of touchpad become unresponsive, sometimes centre of touchpad act as scrollpad, sometimes icons zoom in and out while moving finger in touchpad and after 10-15 minutes everything start working properly.
I tried installing the latest Synaptics driver (17.0.6.13) from acer support webite. the problem remained. then I tried ELANTECH touchpad driver(11.6.27.201) but the gesture supports like two finger scrolling is not enabled in ELANTECH driver.

when i uninstasll the synaptics driver touchpad seems to wok fine with the old default driver (6 . something).

But i need the gesture to work in my laptop. Now I am running the Synaptics driver i downloaded from HP website (18.0.4.0) In this also the problem is there but I can reset device from mouse properties page and then the touchpad works fine.
Is there any permanent solution available for my problem? Please help me.

(Intel Celeron R procssor 64 bit)

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    SHYAMGPV,

     

    Have you tried to install the original Windows 8 driver rather than the Windows 8.1 driver to see if that resolves it?

  • SHYAMGPV
    SHYAMGPV Member Posts: 2 New User

    Yes I did. I installed Synaptics driver version 16.3.12.42 from acer website which is for windows 8 and then version 17.06.13 for windows 8.1. Both shows same problem.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    SHYAMGPV,

     

    Thanks for the update. You should still have the Acer eRecovery management console, let's try and access the drivers and applications real quick. While on the tile screen start typing Acer eRecovery and you should see it populate in your results. Once you have it open click on where it says reinstall applications and drivers. Once there, find the touchpad drivers if possible and install them.

     

    Should that fail, I would suggest going back to Windows 8, and before updating to Windows 8.1, uninstall your touchpad drivers and work forward from there. It should find the appropriate drivers in Windows updates afterwards to install as an optional update.