Hello.
I have recently gotten a Aspire V5-572G-6679 laptop off eBay. It was in such a good condition and everything was included i couldn't pass it up, but now I have a bit of an issue. The Webcam.
At first I wasn't sure there was even a webcam to begin with, but I noticed that there was what seemed to be a webcam cover on the monitor, looking closer I saw what seemed to resemble the purple like shine of a lense. I then checked to see if there was software, which I found Acer Crystal Eye, it told me I needed to connect a camera.
I then looked at my drivers on acer's site, and there was none. I'm also running the factory install that came with this laptop, so I have and updated the factory drivers.
However, I noticed in my Device Manager that there is a "Unknown USB Device (Device Descriptor Request Failed)" and that occasionally when I turn the laptop on from a powered off state or Hibernate/Sleep State I get a notification that "A USB Device Malfunctioned" Both my USB ports work just fine, including everything that I have plugged into it (Mouse, Flash Drive, etc). So I'm certain that this is the webcam.
Is there anything I can do to attempt to get the Webcam to work? It's not a big need for me, but I would like to use it if I were to do Skype video calls on this laptop.
Thanks for any replies to help fix this issue.
