Aspire V13 download problems using Chrome

xdb
xdb Member Posts: 3 New User

Hi,

 

I have a new Acer Aspire V13 (V3-331-P7UX) and normally use the Chrome browser.  However, since I bought this machine I have been unable to download files.  Sometimes the D/L doesn't even start but usually it starts and then terminates itself, usually after only around 10% of the file has been D/Led.

 

No such problems with my previous Acer/Chrome and using Firefox with the new V13 seems to work OK.

 

So worst case I will continue to use Firefox but I prefer Chrome so if anyone knows of this problem and can recommend a solution I wuld be most grateful!

 

TIA,

 

 

 

 

 

John

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Any antivirus installed?

    I'm not an Acer employee.
  • xdb
    xdb Member Posts: 3 New User

    No, not yet - need to do so ...

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    uninstall chrome and re-install, maybe something got corrupted.

    I'm not an Acer employee.
  • xdb
    xdb Member Posts: 3 New User

    Thanks - will give it a try ...