Aspire One Cloudbook 14 A01-431-C2QB

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Red2
Red2 Member Posts: 4 New User
edited March 2023 in 2017 Archives
Power button and ac charger led lights are on but screen remains black.Have reset battery on the back..no change and continuously pressed F2...no change.Neither rectified the issue.No sounds or fan noises coming from the machine.
What else can I try?

Answers

  • JackE
    JackE ACE Posts: 44,686 Trailblazer
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    Try these steps in order. (1) Try to turn the screen on with the Fn+F6 toggle key combo (2) Press & hold the power button till the machine shuts off. Then press the power once to re-start machine. (3) HDMI out to an external TV. Try to turn the TV screen on with the Fn+F5 toggle key combo. (4) Leave TV screen attached, the repeat step 2.  Report back with results. Jack E/NJ

    Jack E/NJ

  • Red2
    Red2 Member Posts: 4 New User
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    Tried your ideas.
    Laptop works through the TV bit still the screen remains black..
    Any other ideas?
  • JackE
    JackE ACE Posts: 44,686 Trailblazer
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    Two possibilities with the first most likely. (1) One or more video ribbon cable conductor traces have developed microbreaks, usually near the hinge area due to opening/closing the lid. (2) The ribbon cable connectors at the screen and mainboard need to be re-seated a half-dozen or so times to clean the contacts.

     

    Jack E/NJ

    Jack E/NJ

  • Red2
    Red2 Member Posts: 4 New User
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    Is this an easy problem to rectify or should it be taken to a pc shop for repair?
  • JackE
    JackE ACE Posts: 44,686 Trailblazer
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    Not easy. Not hard. In-between level of difficulty. Google the terms "acer cloudbook"  "screen replacement" with the quotes for youtube videos to help you decide if you want to tackle the job. Jack E/NJ 

    Jack E/NJ

  • Red2
    Red2 Member Posts: 4 New User
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    Thank you.Will take a look and get back to you