Aspire E 11 only has white screen when turned on, what can I do??

soccerguy
soccerguy Member Posts: 2 New User

My Aspire E11 only has a white screen when turned on, what can I do? I have only had this computer for a little over a month. Thanks!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you get a white screen without seeing the Acer logo, i would contact the Acer support service, probably you have an hardware issue.

    I'm not an Acer employee.
  • rogertriton
    rogertriton Member Posts: 15 New User

    Could you provide some further description? Do you hear any sound? Any beeps when computer is booting up? Is it still under warranty? Generally, if there is a white screen it's an issue with the display adapter.

     

    Have you tried hooking it to an external monitor? Find some cables and try that.

  • soccerguy
    soccerguy Member Posts: 2 New User

    No sound, nothing. I will try hooking it up to another monitor and see if that helps. I bought it on Amazon, and can not return it after January 31.