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Aspire 5755g only the usb3 slot working properly

Member Posts: 3 New User
edited March 2023 in 2014 Archives

I have fond that mouse etc only works from usb3 slot not from other 2 slots, have tried reinstalling drivers for chipset and usb3 any sugestions please?

 

PS I can run a fan stand from other 2 but that is all.

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Best Answer

  • ACE Posts: 4,759 Pathfinder
    Answer ✓

    If the drivers are good and shows "This device is working properly", you probably have a defective controller on the motherboard.

Answers

  • ACE Posts: 4,759 Pathfinder

    Go to Device Manager/Universal Serial Bus controllers and see if any of the root hubs have any yellow question mark or anything different.Right click root hub and "Update Driver Software". You could also have a defective hardware controller.

  • Member Posts: 3 New User

    yes, one of the first things I checked ,no yellow exclamation marks.

  • Member Posts: 3 New User

    Sorry, still waiting for reply?

  • ACE Posts: 4,759 Pathfinder
    Answer ✓

    If the drivers are good and shows "This device is working properly", you probably have a defective controller on the motherboard.

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