Aspire 4315 Password Request after Factory Reset

tsherman11
tsherman11 Member Posts: 5 New User
edited March 2023 in 2014 Archives

Hello, 

 I used the eRecovery application to "Restore to Factory Defaults" on an Aspire 4315.. However, upon rebooting, I was taken to a welcome screen that asks for the credentials for an "Other User" account. I tried a variety of User Names/Passwords, but with no success. What are my options? Ideas? Thanks in advance.

Answers