Acer aspire 5750 shuts down radomly whilst the charger is plugged in

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sparki6254
sparki6254 Member Posts: 1 New User
edited March 2023 in 2017 Archives

 I have an Acer aspire 5750 which is currentlyrunning windows 10and when running solely on the battery everything is ok but when i have the charger plugged in it will randomly shut down I have tried it with and without the battery and the result is the same. 

I have replaced the DC jack cable and updated all drivers and biosto latest versions and the proble has persisted.

 

Could someone please suggest what could be cauing the issue.

 

Many thanks

Answers

  • JackE
    JackE ACE Posts: 44,483 Trailblazer
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    Sounds like an electrical short. First, check to see if the problem persists when the charger is plugged into the computer BUT is NOT plugged into the mains. Also check output voltage of the charger plug with a multimeter while jiggling its output cable. If you can isolate to a charger problem, new replacements are less than £10 with free shipping on ebay. Jack E/NJ

    Jack E/NJ