Acer Aspire Wont Start

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Timjnr
Timjnr Member Posts: 2 New User
edited March 2023 in 2014 Archives

I have a 5335  acer aspire which crushed. it was reset to factory settings. it now refuses to start. It gives the message PXE-E61:Media Test failure check cable. PXE-MOF:EXITING BROADCOM PXE ROM

 

A disk error has occured.

 

What should i do. Doing F10 will lead me to resetting to factory settings but the lap top wont start once you have switcthed it on.

 

Please help

 

Timjnr

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Check in BIOS (press F2 at boot) if you can disable "BOOT from network" option

     

    If not, probably your HDD has some problems, contact Acer support service.

    I'm not an Acer employee.
  • Timjnr
    Timjnr Member Posts: 2 New User
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    Thanks for your help. I have tried it F2,  but still get the same massege of ' A disk error occurred ......Press Ctrl+Alt+Del to restart.

     

    Is there anything else I can do before sending it back to Acer.

     

    Thanks in anticipation