Acer Aspire E5-521-65BL Touchpad issues

macchiato
macchiato Member Posts: 1 New User

Hello,

 

I bought a new Acer Aspire E5-521-65BL and I'm having problems using the touchpad. It is switched on, but it isn't working very well. When I look in the device manager, I see HID-mouse twice, but I can't see a touchpad installed. I tried to download and install the synatics driver from the acer website, but I only get a message that the driver is up to date. Has anyone any idea what to do?

 

Thanks

Macchiato 

Answers

  • zumtotal
    zumtotal Member Posts: 17 New User

    You have a precision touchpad, not a fully-featured synaptics. Many threads on here complaining about that - just search for precision touchpad.

  • malaspinha
    malaspinha Member Posts: 2 New User

    could you be more specific?? 

    i checked what you said but i found no solution at all..

    could you help me please?

    thank you