Acer Aspire 5552 7803 System Restore

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DokBox
DokBox Member Posts: 2 New User

I want to do a full system restore on my Acer but when I get to the eRecovery screen asking me if I want to do a full system restore, a restoration of the operating system (but keep user data) or exit, the only option that the computer lets me choose is "exit" which restarts the computer and takes me back to the same screen. What do I do?

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    operating system?

     

    have you tried pressing ALT+F10 at boot?

    this will start the Acer eRecovery.

     

     

    I'm not an Acer employee.
  • DokBox
    DokBox Member Posts: 2 New User
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    I'm using Windows 7 and I've already did the alt+f10 at boot, that's the only way I can get to eRecovery because otherwise the computer won't load to the home screen or whatever it's called, even in safe mode.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    And the issue in your first post is on erecovery pressing ALT+F10?
    I'm not an Acer employee.