"No RCD available for the entered Serial Number" How can I order a recovery disk? XP Home Edition

johnnyperalta
johnnyperalta Member Posts: 2 New User
edited March 2023 in 2015 Archives

Hello Sir or Ma'am,

 

My hard drive has failed and I am trying to re install Windows XP Home Edition with SP3.  I am unable to do so because "No RCD available for the entered Serial Number" on your web site.  Please Help.

 

Windows XP Home Edition with SP3

AMD Athlon 2650e processor

NVIDIA GeForce 6150SE Integrated

DVD Super Multi drive with LabelFlash

160GB HDD

1 GB DDR2 memory

Multi-in-one Digital Media Manager

EL1300G-02w

SNID [edited to comply with guidelines]

 

[edited for privacy]

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    XP is no more supported, so no recovery disks are available to buy.

     

    you have to find somewhere else an original windows XP CD.

     

    Delete your Serial number, mail and phone number from your post, please.

    I'm not an Acer employee.
  • johnnyperalta
    johnnyperalta Member Posts: 2 New User

    I have a windows xp professional disk.  Is there any way that would work.  I started the set up but it would not take my  product key.  Any ideas?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it depends on your product key, check if it's for Home or Professional, normally you need an OEM version too, not retail.

    I'm not an Acer employee.
  • MACDADDY1
    MACDADDY1 Member Posts: 1 New User

    NXSHGAA001*********

     

    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]