Need help with EMachine T3516 DVD driver HL-DT-ST RW/DVD GCC-4482B

rrg62
rrg62 Member Posts: 2 New User

My Desktop is not recognizing my DVD driver.  I have tried uninstall and reboot.  I keep getting a Code 39 and a yellow exlamation point right before the name of the driver when I look up System Hardware and then go through the Device Manager.  I tried downloading a driver assist program and found out that was Malware in the form of a Trojan Horse.  Thankfully, my Anti-virus took care of that.  Would greatly appreciate any help.  Thank you in advance.  I really need this DVD drive to work.  

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi rrg62

     

    See here for help with your problem. Hope this helps!

  • rrg62
    rrg62 Member Posts: 2 New User

    finlux,

     

    Thank you so very much for the link!  I've tried a couple of the resolutions and they did not work.  Hopefully, after work tomorrow, I can try the next one on the list!  I really do appreciate your reply and willingness to help!  You were one of only 60 something that had viewed my message; only one to respond.  For someone like me, that knows a lot of basics....it really helps!

     

    Take care,

    rrg62

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Thank you - it's no problem!

     

    Let me know how you get on!