Emachine desktop crashed

57Tlm78
57Tlm78 Member Posts: 1 New User

Emachines:

model: EL1852G-52w

SNID: ***

S/N: PTNCW02001*****

Product Key: ******

 

Now my desktop computer crashed because of a hacker now my computer pops up a blue screen then shuts down fast and I have been trying to fix the problem my self but it is hard and frustrating for me. I have tried startup repair and system recovery and when it does windows update it crashes again. then I continue to fight for it to work again. I have tried to get my computer into safe mode with networking but no luck with that.

My ex-boyfriend give me this computer but did not give me the disc that came with it. Either an update ot installion may also be causing the problem but I don't really know

 

I got this error code: 0x80070490 and

Startup repair offline:

signature 1) 6.1.7600.16385

              2) 6.1.7600.16385

              3) unknown

              4) 21199168

              5) Auto Failover

              6) 6

              7) Bad Driver

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

 

And I got these message saying that my drivers are out-dated are as follow:

High Defition Audio Device

Intel (R) 82801G (ICH 7 Family) PCI Express root port 27D0

Intel (R) 82801G (ICH 7 Family) PCI Express root port 27D4

Intel (R) 82801G (ICH 7 Family) SMBus controller 27D4

Intel (R) 82801G (ICH 7 Family) USB universal host 27C9

Intel (R) 82801G (ICH 7 Family) USB universal host 27CA

Intel (R) 82801G (ICH 7 Family) USB universal host 27CB

Intel (R) 82801G (ICH 7 Family) USB 2 Enhanced host 27CC

Inel (R) 82801 GB/GR (ICH 7 Family) LPC interface 27B8

Intel (R) G41 Express chipset (Microsoft Corporation) WDDM 1.1

Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

Adobe Flash Player Active X

Microsoft Direct X runtime

 

Like I said earlier I don't know what the hacker actually did to my computer but what I am experincing right now on my computer and I really do need help when it comes to my computer. 

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone

numbers, serial numbers, etc.]

 

[subject line edited to reflect new topic]

 

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