Cold Shutdown

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jrm828
jrm828 Member Posts: 2 New User

I have a Gateway NV79 laptop. Recently when I render videos, the computer just shuts down cold. Why? No blue screen or anything.

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  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    Hi jrm828

     

    Sounds like an over-heating issue. Are you rendering the videos differently (IE, different resolution or format)?

     

    You can check Windows Event Viewer to see if it shows anything. But if it is overheating, it may need cleaning. Buy a can of compressed air and see here.

     

     

     

     

  • jrm828
    jrm828 Member Posts: 2 New User
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    Excellent suggestion! I was thinking it was a failing power supply or not enough memory. Hope your idea fixes the problem. Thanks so much.

     

     

  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    It could be hardware related, but you would usually get issues when you're not rendering!

     

    Good luck, & let us know how you get on...