Acer ES1-512-C2FA Dead screen, no touchpad on startup.

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garagamus
garagamus Member Posts: 2 New User

Bought it in August 2015, first real issue with it. Was online and closed case, when re-opened screen wouldn't come on. Turned off, restarted, still no screen. Hooked up to HDMI TV and have full display but no touchpad functions, (no cursor), unless I hook up an external mouse. Still have warranty, but would love to solve by self without having to send it in. Hard to power-drain-reboot without access to new battery set-up.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    about black screen, is it on BIOS - Acer logo boot too?

    I'm not an Acer employee.
  • garagamus
    garagamus Member Posts: 2 New User
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    Nothing at all, just a blank screen upon power up. Everything works fine when hooked up to HDMI monitor. (except cursor).

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Give Acer service a call, i don't think it's a software issue since your screen is dead from boot.

    I'm not an Acer employee.