'cntrl' key and (letter next to x- not c) are not functioning.

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zaitul2927
zaitul2927 Member Posts: 14 New User

'cntrl' key and (letter next to x- not c) are not functioning. i cannot type the letter so i try to describe the position of the letter. is that because of the driver or i need to change the whole keypad? does keypad has driver? thank you 

Best Answer

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
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    As long as nothing was spilled or the unit was dropped that would typically mean that the keyboard itself could be defective, the keyboard ribbon could be loose, or the motherboard could be defective.

    Please contact support in your region.

     

    http://www.acer.com/worldwide/

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    Answer ✓
    Options

    As long as nothing was spilled or the unit was dropped that would typically mean that the keyboard itself could be defective, the keyboard ribbon could be loose, or the motherboard could be defective.

    Please contact support in your region.

     

    http://www.acer.com/worldwide/

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • zaitul2927
    zaitul2927 Member Posts: 14 New User
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    thank you. I did as what you told me. all I need to do is change the whole keypad of my laptop.Smiley Sad

    Spoiler
     
  • zaitul2927
    zaitul2927 Member Posts: 14 New User
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    please ignore my spoiler tag. i just click it without noticing what it is. sorry