Usb connection of smartphone on my laptop OS Win 10

cph01
cph01 Member Posts: 1 New User

One month ago I never had any problem to connect my smartphone in usb port of my laptop. I could see the directories of the internal memories and also the directories of the additional sd card.

Since last week, impossible to see the files used into my smartphone.

Now, I must manualy activate the mass storage USB on my smartphone to see the directories of my sd card.

Could somebody help me to find a solution? Till now, I tested the restore before the last windows update without success.

Thanks for your help,

Philippe.

Answers