Network adapter problem Aspire F15 (F5-572G-595M)

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zerosix
zerosix Member Posts: 1 New User
edited August 2023 in 2018 Archives

I recentley bought acer laptop, brand new.

 

Qualcomm Atheros QCA9377 Wireless Network Adapter

 

it comes with windows 10 installed. 

 

since I bought it, internet surfing is now smooth.

 

even though it is connected to my home wifi, I have to refresh internet brower all the time, photos r xboxes.

 

I called acer support 2 times, and told me to update network adapter driver, uninstall and restart , and

 

download it from acer website, and re install. I tried everything, it worked, and when I turn it off and use my

 

laptop again, it's still happening. so like when I need my laptop, I re install the network adapter again and restart

 

computer, which is very annoying, and sometimes it's not even working!.

 

When I connect it with wire to modem, it's working good, and with my Iphone, wifi internet working just fine.

 

every device in my home is working good with my wifi, but my acer laptop.

 

Is my network adapter totally broken? is it hardware or actually a software?

 

someone please help me. Thank you

Answers

  • SchonerStefan
    SchonerStefan Member Posts: 9 New User
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    I have the same issue , in order to work i have to reset my internal battery every single time and i dont know if this is such a good idea. Someone some help?
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    >>>even though it is connected to my home wifi, I have to refresh internet brower all the time, >>>

    Go to http://www.speedtest.net . What are download and upload results on both wireless and wired connections to router? Jack E/NJ

    Jack E/NJ