My Acer E15 start es1-512-c5yw battery disconected

edgerada
edgerada Member Posts: 2 New User

I would like some help. I have an acer e15 start es1-512-c5yw which is not charging. Sometimes it gives battery is disconnected and sometimes it says 0% plugged in not charging. Pls help me solve this problem.... 

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,049 Trailblazer

    Hello,

     

    Have you tried this:

     

    1. Shut down your laptop

    2. Disconnect the AC adapter

    3. Wait few minutes

    4. Follow this procedure

    Note: The battery reset pinhole is marked with this symbol AC-BRP on the bottom of the laptop.

    France
  • edgerada
    edgerada Member Posts: 2 New User

    Thanks for the help, but still battery marked 0% (plugged in, not charging).