I recently purchased an Aspire E15. The screen freezes at certain times when using the touchpad.

Options
suro2222
suro2222 Member Posts: 1 New User

For instance, when I use the scroll bars, or click the back arrow, or when playing a card game to click to the next card.  If I tap off the card or scroll bar, and then tap back, it will then work.  This has nothing to do with the unit over-heating, or my having to remove and replace the battery.  This is random, sometimes worse then others.  By the way, I am new to Windows 10, but feel this is the laptop's problem, not the software.  And, again, this is only when I use the touchpad.  Any suggestions?  Thanks so much in advance.