I plugged my headphones into a usb. The laptop will not restart. Anything I can do?

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stephenhh
stephenhh Member Posts: 2 New User

I plugged my headphones into a usb. The laptop will not restart. Anything I can do? Also, how do I remove the battery from the laptop?

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  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew
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    Were they USB headphones? Did the headphones work before? What model computer do you have? Does the laptop have power and lights but won't boot? More details would be helpful.

  • stephenhh
    stephenhh Member Posts: 2 New User
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    Hi Mary, No it was a regular headphone, not USB. Headphones did and still work. Acer Aspire E5-511P. When I try to boot up I get the blue light that is on when the computer is working. It stays on for a few seconds and then goes off. Computer does not boot up, no sound of a fan or anything. I was able to remove the battery. It was charged but seems to be dead now. I am recharging. The same thing happens when plugged in, on the batteery or plugged in without the battery. I had someone look at it and they seem to think the mother board is the problem, wanted to replace it. I am considering trying to do it myself, what do you think? Thanks so much for your reply, let me know if you can think of anything.

     

    Steve