E5-772 disc copying problem

Rick4003
Rick4003 Member Posts: 18 Troubleshooter

Hello all:

 

I have a problem that suddenly appeared last week. I can no longer copy DVDs to an ISO file using my internal or my external burners. I had just Win 8.1 at the time this first happened, now I also have Win 10 set up on a dual boot, and I didn't install any driver or firmware updates before this occurred. I ran a sfc scan on the 8.1 side and 2 or 3 errors couldn't be repaired. The weird thing is when I tried to create an ISO file in Win 10, the operation failed there as well. For software I've been using BurnAware Free and I made about 10-15 ISO files with no issues previous to this. I've tried to find a halfway decent free ISO creator to verify the error, but they're pretty difficult to find. One other thing, I also had trouble burning copies as well. Made 3 or 4 coasters before I gave up.

 

Gregg

Best Answer

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Answer ✓

    Run this in a command prompt as Administrator and then try SFC  again,

    DISM /Online /Cleanup-Image /RestoreHealth

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Answer ✓

    Run this in a command prompt as Administrator and then try SFC  again,

    DISM /Online /Cleanup-Image /RestoreHealth

  • Rick4003
    Rick4003 Member Posts: 18 Troubleshooter
    I did as you instructed and everything's back to normal.
    Thanks for your help! 1 Kudo!