E5-575 screen goes black at random. Even after only 15 min use. Problematic for student. 3 month old

Ruutana
Ruutana Member Posts: 1 New User

The laptop is mostly used at school by my son. Screen goes black in the middle of activities or class without any warning. Happened in middle of exam or when making homework. Need to push the start button again and computer starts working again. Bought it 3 month ago.   Charging cord unplugged most of the time. Charging the computer only in the evening.  Happens sometimes only a few minutes after putting it on. Sometimes after 1 hour, at random. Does not matter how full the battery is. At least once a week. What should we do?

Answers