E5-573-52VK B network adapter problem

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stewoo41
stewoo41 Member Posts: 4 New User

The internet connection of this new laptop running Windows 10 works perfectly well with an Ethernet cable (10Mbps down / 1Mbps up as expected), but with WiFi download is okay but upload is (practically) zero. I was wondering if the Qualcomm Atheros QCA9377 driver was to blame. I updated the driver from 12.0.0.116 to 12.0.0.117 but it didn't help. Other people seem to have had similar problems with the wireless network adapter so I'm hoping someone has some suggestions.

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  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Neither one of those are what it calls for in Acer drivers

    http://www.acer.com/ac/en/US/content/drivers

  • stewoo41
    stewoo41 Member Posts: 4 New User
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    Thanks for the information about the drivers. I have to tell you though that I powercycled the modem/router and that seems to have fixed the problem - I hope for good. I'm a bit annoyed that I didn't think of trying this earlier.

    Thanks anyway.