E5-511 never turns on the first time I power on

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npark2016
npark2016 Member Posts: 2 New User

Hello, my E5-511 screen crashes every time i power on the first time. The acer logo appears, then the screen goes black but the computer is still going. I have to hold the power button to turn it off and then turn it back on again to get it to work. I did a power drain (removed the battery and held the power button for 15 seconds to remove all stored power) and then it worked properly for about 36 hours and then right back to this same problem. As well, it never sleeps, it just shuts down all the time and then i have to go through this nonsense to get it powered on again.

has anyone ever experienced anything like this before? thanks!!

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