Acer Aspire e5-473g

Axel218 · October 2016

So I was using the laptop late at night for music and I fell asleep fully draining the battery. Now today I plugged it to its original charger. Then tried to start the laptop, led flashed blue heard the fans spinning felt the hard drive spinning even pushed the dvd port open and it responded by opening. Now the screen is still black. No acer logo. Tried even connecting it to an hdmi monitor no vga monitor at the moment but still no luck.

I have read other posts about it. Tried fully charging it then making it start. Connecting it to other monitors in my case to the tv using hdmi. Hard resetting it( non-removable battery, so pushed the battery reset using pin)

The only thing I think haven't tried is flashing the bios but I'm too scared to do it, thinking I'll do more harm to it.

philetus · October 2016

When you push the battery reset, try holding the power button down at the same time and hold everything for 60 seconds. I highly doubt if it's a bios problem.

Axel218 · October 2016

Sorry still no luck. What other things should I do?
I even held everything for more than a minute and let it rest for 5 min.

philetus · October 2016

Test the power supply to see if it is putting out the full charge.

http://www.atbatt.com/laptop-chargers/how-to-test-laptop-adapter

Axel218 · October 2016

Yep it's putting out a full charge. If you mind me asking what is the significance of doing that?

Axel218 · October 2016

Update: I noticed that as it shuts down (by holding the power button). I could see thick horizontal white lines that you could barely see and fade quickly

philetus · October 2016

If the power supply is not working correctly, the laptop will not run correctly. Even with a full battery, a faulty power supply can cause problems.

If you are still under warranty, I would suggest you set up warranty repair.

http://customercare.acer.com/customercare/Default.aspx

If you are not, I would try opening the laptop, disconnecting the battery and holding the power button down and tapping it a few more times for a couple minutes. I also found a thread on Lenovo forums that says removing the clock battery for a bit will fix this.

On your laptop, this involves removing the motherboard.

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T400-won-t-start-up-after-battery-was-drained/m-p/302272#M70692

shane2124 · July 2017

I sort of have the same problem. My laptop got drained so I charged it. Blue light indicator is on but nothing's happening. I pushed the power button while still connected to an electrical outlet and still there's nothing. Even the optical media drive is not opening.