Acer Aspire ES1-531-P5SA : Windows Reset to Factory Settings

Options
JAA
JAA Member Posts: 1 New User

Today I decided to use Acer Recovery Management to reset my machine to a factory default.

I did the normal steps, chosing to delete all my apps and programs, but the shorter version where I will be keeping the PC afterwards.

It got up to about 20% possibly and then it failed saying It Could Not Reset This Machine.

I then got my recovery USB I created when I first purchased the machine and followed the steps on the webpage:

http://acer--uk.custhelp.com/app/answers/detail/a_id/27607/~/restore-windows-with-a-usb-recovery-drive

This time it got to about 70% then failed as above.

Please help.

 

Answers