ACER E5 575g-513Y no keyboard backlit and not 1080p display?

keicee
keicee Member Posts: 2 New User

Hi, I got my laptop sent from me from Kuwait, and as I view the models in acer website they dont have a my model number. almost all 575g has 1080p display and keyboard backlit, when i checked mine my resolution is only 1366x768 and doesnt have keyboard backlit. can you guys confirm this?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,049 Trailblazer

    Hello,

     

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • keicee
    keicee Member Posts: 2 New User

    NX.GDWEM.013

  • laurent_14
    laurent_14 ACE Posts: 10,049 Trailblazer

    Hello,

     

    Thanks. According to the Acer specifications, your laptop is equipped with an HD display (1366x768). The backlit function is only on the models starting with NXGHG... (motherboard with backlit option).

     

    My advise: Be careful with the descriptions of the sellers. I read FHD and 1366x768 (HD) in their specifications. FYI, most of Aspire E5-575G (HD or FHD) have no backlit option in Europe.

    France