why is the display turned off when i connect the charger to my laptop E15 while the computer on

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antoine171168
antoine171168 Member Posts: 1 New User

in my new laptop aspire E 15 the screan dose not display when i connect the charger and contiue to work. i tried to solve this problem through the display setting howerver with no success ......can any one explaine what to do please?

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  • finlux
    finlux ACE Posts: 1,834 Pathfinder
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    Hi antoine171168

     

    It's a long shot, but try this:

     

    Go to Control Panel & click on Power Options. Ensure "Balanced (recommended) is selected. Now Click on "Change Plan Settings".

     

    Check that the slider under "Plugged In" is not down to the left. If it is, slide it to your prefered position.