e15 e5-571-53hx very slow to boot cannot reset??

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kdwittmaier
kdwittmaier Member Posts: 4 New User

Not exactly sure what has happend, but the machine is extremely slow to start and I have tried to do a recovery with no luck and even a full factory reset with no luck.  Sad part is I forgot to create a USB back up when I bought it just over a year ago.  It was upgraded to windows 10 about 8 months ago with no issues till now. 

 

When trying the recovery it says it cannot complete the recovery and I have tried disc repair as well.  Anyone have this issue and any idea what I might be able to do.

 

We are loyal Acer family and I just bought a ES15 just now at Walmart, but would like to get the E15 back up and running as it is just over a year old.  Figures, just out of warranty.

 

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