archer asphire e15

Options
ben10
ben10 Member Posts: 2 New User
edited March 2023 in 2017 Archives

i have no way of contacting archer till monday so lets see if someone can help this morning i used my laptop as normal and when i went back later when i took the charger cable out the laptop turned off and whold only turn on when i plugged the charger cable tried diffrent cable same thing also no red light to show its charging and also when i hover the mouse over the battery its says 79 percent avalible not charging any help or advice please i also have 2 questions if i keep it plugged in wil it be ok i whold unplug when i go out or go to bed and the second thing is if i send off to them for repair i noticed they need prouf of purchurse but ive lost it what can i do

Answers

  • laurent_14
    Options

    Hello,

     

    Have you tried this:

     

    1. Shut down your laptop

    2. Disconnect the AC adapter

    3. Wait few minutes

    4. Follow this procedure

    Note: The battery reset pinhole is marked with this symbolAC-BRP on the bottom of the laptop.

     

    France
  • ben10
    ben10 Member Posts: 2 New User
    Options

    ade mistake on laptop model its es1 512 series also there is no where to reset intrernal battery i can see

  • laurent_14
    Options

    Hello,

     

    The battery reset pinhole is located near the black sticker (in the middle of the bottom).

     

    France