acer updated my computer --aspire--e-15--and now wont shut down or access explorer or other icons

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Reed19912
Reed19912 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Acer downloaded some updates on my computer on 4-26-2017 and i lost explorer and all microsoft windows and will not shut down or off-have to hold power button down --dont know if it finished the download as battery wore down and shut off..